Assertive or Aggressive?

The words “Assertive”  and “Aggressive” are sometimes used interchangeably, but we shouldn’t ignore the profound differences between them. As far back as the 1920’s (according to my dilapidated Webster’s Collegiate Dictionary) the verb “assert,” meant  ”to affirm, state positively,” or “to maintain; vindicate a claim or title to.”

By contrast, the verb “aggress” meant, “To commit the first act of hostility or offense; begin a quarrel or controversy.”

In recent decades, the field of psychology has adopted “Assertiveness” as the label for a confident style of communication that neither dominates others nor surrenders to aggression. [Read more…]

The Donkey Launcher

donkey_launcherI’m a people-pleaser. I hate to disappoint anyone. When folks have conflicting expectations, I’ll twist myself into a pretzel to avoid taking sides. Sometimes I try to prevent conflicts by guessing, in advance, what people are going to want. This doesn’t work very well. It can even lead me to abandon a perfectly good plan because of imagined criticism that hasn’t happened yet.

When I was telling my husband about my latest fiasco, he began imitating the sounds of rocket-propelled warfare: a high-pitched whine followed by an explosive splash.

“What’s that?” I asked.

“A donkey launcher,” he replied.

“I beg your pardon?” [Read more…]

The Conversation After “No.”

As assertive servants, we want to have a positive influence on those around us. As purpose-driven people, we want to recruit others to join our efforts. As human beings, we need to ask for help. The ability to influence others is essential for survival, for success and for service.

Influence is built on trust. People are most receptive when they know we aren’t trying to pressure or manipulate them. We must demonstrate that we can gracefully accept an answer of “no.”

Does that mean we have to back off and drop the subject at the first sign of a negative response? No. A respectful attitude can turn a “no” into the beginning of a constructive conversation. [Read more…]

Persuasion

persuasion“Time to go in!” called the preschool teacher. The youngsters left the playground and straggled toward the building. All except little Bobby. He sauntered in the opposite direction, glancing over his shoulder to see if the teacher was watching.

I saw this as my chance to be useful. As a new preschool aide, I was eager to prove my worth. I walked towards Bobby, planning to take him by the hand. He giggled and ran away. I broke into a run, but he took off with surprising speed. [Read more…]

A Time to Recharge

When I promised to write about “A Time to Recharge,” I planned to say that, without rest, prayer and study, our spirits become depleted and discouraged. That was a fine idea for a blog, but this morning a less-obvious insight presented itself. We were in church, celebrating Transfiguration Sunday, and the words to one of the hymns grabbed my attention:

Lord, transfigure our perception

With the purest light that shines,

And recast our life’s intentions 

To the shape of Your designs

(“Swiftly Pass the Clouds of Glory,” by Thomas H. Troeger.)

This verse suggests a key purpose for our quiet times with God: to submit our perceptions and intentions to His transforming influence. Perceptions and intentions are pivotal. If those are right, God can provide hope and energy “on the fly” in the midst of action. (Mid-air refueling, so to speak.) But if our perceptions and intentions are off course, more energy will only push us faster in the wrong direction. [Read more…]